| 1. How
many days will my order
arrive
 | Delivery will be 3 weeks to
4 weeks
within 48 States
- For USA Customer only. For
Outside US or International Order, we cannot calculate the delivery date,
because your order will be shipped to different carrier.
|
| Order Ship within 48 States in U.S.A. - our
carrier is UPS (Ground). Rush Shipping is Available! |
| Order Ship to Hawaii, Alaska, Guam, Virgin
Islands and Puerto Rico - Our Carrier is USPS (Postal Office). No Rush
Shipping Available! |
| Order Ship to Other Countries - Our Carrier
is USPS (Postal Office). Rush Shipping is Available! |
2.
Do you ship Internationally?
3. How
about the Shipping and Handling, How much is the charges?
| The Shipping and Handling
Charges is Flat Rate of $10.95, regardless of the weight, total and
quantity. Furthermore, order of $100.00 or over is FREE Shipping and Handling
for 48 States Only.
So, the more you buy the more you save! |
4. How
could I take advantage of the Free Shipping and Handling?
| Just place a total order of
$100.00
or over, then you will receive the Free Shipping and Handling Offer. |
5.
Why Disable Pop-up Blocker?
| Some ISP (Internet Connection) will
block everything! Some of our links like the larger picture or our
Shopping Cart will open a new browser for your easy browsing or easy
Shopping. You can easily close the large picture by closing the new
window and continue browsing or you can easily add another products. If
you have a Microsoft Blocker that's fine because they will only block
the pop-up that generated by the website (in other words this is the
kind of pop up that open a new window without clicking any links - without clicking
anything). That's the kind of Pop-up were Microsoft is
blocking. Just disable it temporarily, when you finish visiting our
website don't forget to block the pop-up again. |
6. What
about the Availability of the Products?
| Availability of the products
is subject to change without notice. We only update our website every 24-48
hours, so if your order is out-of-stock, you have alternate choice: |
a. If the item is out of stock, you can replace it to other item or get your
money back. (100% Money
Back Guarantee)
b. If it is a back order, you can wait until your order is available or get
your money back. (100%
Money Back Guarantee)
Actually, we
really appreciate if you let us know as soon as possible, that you want your
money back specially you use your credit card to buy. We really want to
return you money immediately!
7. How
to return an item, what do I need to do?
| You don't need to call
or contact us to ask for return number or authorization number to return an
item. If you doesn't like what you buy return it immediately. Just pack it
with the original package and mail it back to us. No questions ask! Just
send e-mail about your return. Once we receive your return items, we will
refund your money excluding shipping and handling (if you paid a shipping
and handling). That's it!
Once we receive your returns, we will process your request of action
immediately. 100% Money Back Guarantee! |
a. If you are not fully satisfied with your order, return it immediately
1. For replacement
2. Credit you to other
items
3. or get your money back!
excluding the shipping and handling. Sorry no refund on Shipping and
Handling
8. Are
you going to send confirmation, once you receive my order?
| Yes! We're going to send a
confirmation, through e-mail or mail once we receive your order form and
payment. |
9. How
can I claim my refunds and how long will I receive my refund?
| Once we receive the products
that you return to us, we will send your refunds immediately. No questions
ask. |
10.Is
Shipping and Handling refundable?
| We're sorry! Shipping and
Handling is not refundable. |
11.What
can you guarantee about this products?
| We guarantee that every
product you buy in this website is free of defects, or return it immediately
for replacement or refund. These product is a fast-selling item here in
America. |
12.Do
you accept a Credit Card?
| Yes, we accept credit card,
Visa, MasterCard thru Mail Orders and Fax Orders. For Online Orders will be
process thru PAYPAL at this moment, which is all major credit card is
accepted. (Visa, MasterCard, American Express) |
13.To
whom and where I'm going to send my order form?
| Send your order form to
Judith Smith - Yepey, 1319 S. Cougar Dr., Moses Lake, WA 98837-9799. Check must be
made payable to Yepey or Judith Smith. |
14. How
safe it is to place an order?
| It is very safe, because
every time you click the add to card button your ORDER is sent to a
SECURE website (https://www.paypal.com ) You're credit card is process
safely. When you make payment thru a secure site, you can see a padlock
in the right below of your browser (means SECURE which is you can see it in
Paypal site). |
15.How
about if I want to pay Check or Money Order, can I do that?
| Yes, you can! Just
fill up the order
form and mail it to
us with you payment Check or Money Order! |
16.Can
I place order over the phone?
| Yes! You can place order
toll free: 1-888-827-7892. We are the one who process your credit
card. |
17. How
to add Yepey to Favorites or How to add to Bookmarks?
| Above in your Microsoft Internet Explorer
browser, you can see or read a Favorites between View and Tools, click the
favorite and click Add Favorites. Some other browser you add as
bookmarks. |
18.
Money Back Guarantee.
|
If you are not fully satisfied with your order, return it immediately
1. For replacement
2. Credit you to other
items
3. or get your money back!
excluding the shipping and handling. Sorry no refund on Shipping and
Handling
|
If you
more questions and it's not answered here, please send :
e-mail.
TERMS &
CONDITIONS
|
